Deposit
Supported Deposit Cryptocurrency
MC Markets supports cryptocurrency deposit via the following:
BTC, ETH, SOL, USDT, USDC
Deposit Fees and Limits
There are no fees for deposits. If any charges are incurred, they will be from your wallet provider or from the blockchain’s processing fee.
The minimum limit for deposits is 10 USD or equivalent of that. Anything lower than that would not be accepted by our system.
Making Deposit when My Account Balance is Negative
Yes, you can make a deposit when your account balance is negative. However, deposits made during such time will be used to cover up your existing negative balance.
Therefore, we recommend you to wait until your negative balance has been cleared out to smoothen the deposit process. Depositing while you still have a negative balance also needs longer processing time as it requires more complicated processing.
Withdrawal
Withdrawal Rules
Account verification is required before withdrawing
Maximum number of withdrawals is 3 times per day
If there is an on-going withdrawal request, you cannot submit a new one until the current one is finished.
After making a deposit or having fund adjustment, you need to wait for at least another 24 hours before making withdrawal
Withdrawals Fees and Limits
We don’t charge any fee for withdrawals. If any charges are incurred, they will be from your wallet provider or from the blockchain’s processing fee.
The minimum withdrawal limit is 100 USD. The maximum withdrawal limit depends on your account verification status and your withdrawal method, starting from 500 USD daily (total 2000 USD per month) up to 1000 USD daily (total 5000 USD per month).
Withdrawing Funds When There Are Open Positions
You can withdraw funds even with open positions, but please be aware that this may affect your margin ratio and the overall risk of your trading account. We recommend carefully considering the potential impact on your trading strategy before making a withdrawal.
Need-to-Know
Fund Processing Time
Once you complete the payment, the funds will require confirmation from blockchain network nodes. Therefore, in some cases, deposits may be affected by network congestion.
Withdrawals exceeding 5000 USDT per transaction may require a longer processing time, typically within 3 hours on regular business days. If you wish to apply for a large withdrawal, please contact our customer service team beforehand.
Withdrawal requests will be reviewed and completed within 2 hours on regular business days (excluding weekends and public holidays). Some withdrawals may require manual review after the system review, which could take longer.
Delayed Funds Processing Time
Delay could happen at times due to blockchain network congestion. If you experience delayed processing time whether on your deposits or withdrawals, we recommend you to check your withdrawal and deposit records on your account dashboard to check for your deposit or withdrawal status. If you need further assistance, you are always welcome to contact us via Live Chat or send us an email at mcmarkets@mcgrp.com.
Cancelling Withdrawal Request
If your withdrawal request has not been approved, you can send an email to us as mcmarkets@mcgrp.com with the relevant details and we will help you cancel your withdrawal.
However, we cannot help you cancel your withdrawal if it has been approved and is waiting for the confirmation of the blockchain network.
Deposits and Withdrawals During Weekends
You can submit your deposit and withdrawal any time in the week. However, please note that deposits and withdrawals submitted during the weekend may experience a slightly longer processing time at times as it is not a regular working day.