What cryptocurrencies can I use to deposit funds into my MC Markets account?
MC Markets supports deposits via BTC, ETH, SOL, USDT, and USDC.
What is the minimum deposit amount at MC Markets?
The minimum deposit amount is 10 USD or the equivalent value in your chosen cryptocurrency. Deposits below this amount will not be accepted by the system.
Are there any fees for making a deposit at MC Markets?
MC Markets does not charge any deposit fees. However, fees may apply from your wallet provider or the blockchain network.
What is the minimum withdrawal amount at MC Markets?
The minimum withdrawal limit is 100 USD. The maximum limit depends on your account verification status and withdrawal method.
Can I withdraw funds if I have open trading positions?
Yes, you can withdraw funds even if you have open positions. Please be aware that this may affect your margin ratio and overall trading risk. It’s important to consider the impact on your trading strategy.
How long does it take to process a withdrawal?
Withdrawal requests are typically processed within 2 hours on regular business days. Large withdrawals (over 5000 USDT) may take up to 3 hours or more, and some requests may require manual review.
Can I cancel a withdrawal request?
If your withdrawal request has not yet been approved, you can send an email to mcmarkets@mcgrp.com with the details to request cancellation. Once approved, the withdrawal cannot be cancelled as it is awaiting blockchain confirmation.
What should I do if my deposit or withdrawal is delayed?
If you experience delays, please check your transaction records on your account dashboard for the status. For further assistance, contact us via email at mcmarkets@mcgrp.com.
Does the platform support USD withdrawals?
At present, the platform does not support direct withdrawals in USD. However, you may use the swap feature to convert USD into supported cryptocurrencies (such as USDT, BTC, etc.), and then complete your withdrawal via the corresponding crypto withdrawal channel.