What is the Vault at MC Markets?
The Vault is a secure digital storage feature offered by MC Markets that allows you to hold your crypto assets separately from your trading balance, providing an extra layer of protection similar to a safety deposit box at a bank.
Why should I use the Vault?
Why should I use the Vault? The Vault helps you protect your funds using multi-layered security, while giving you greater control by keeping trading funds and protected funds separate.
How can I access my Vault?
You can access your Vault by logging in to your MC Markets account, navigating to your dashboard, and selecting the Vault option.
Are there any fees for transferring funds between my trading balance and Vault?
No. MC Markets does not charge any internal transfer fees for moving funds between your trading balance and Vault.
Can I move funds out of the Vault whenever I want?
Yes. You can reallocate funds from your Vault back to your trading balance at any time. This process happens instantly within your account and without blockchain delays, as the assets never leave the platform.
How does MC Markets ensure that my Vault assets are safe?
Your assets are protected by multi-layered security systems, including 2FA, internal validation protocols, and strict access controls.
Does the Vault interfere with my trading activities?
No. The Vault stores your funds in a separate area, so your trading activities are not affected.
What should I do if I need help with the Vault?
You can contact our support team via email at mcmarkets@mcgrp.com for assistance.