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Swap Feature FAQs

Updated over 3 months ago

What is the swap feature at MC Markets?

The swap feature allows you to convert one supported asset into another directly within your MC Markets unified account, without leaving the platform or using external services.


How can I swap assets in my MC Markets account?

Simply go to your account dashboard, select the asset you want to convert, choose your target asset, and confirm the swap. Your new balance will update instantly.


Are there any delays when I use the swap feature?

No. swaps are processed instantly, and your new balance is updated in real time.


Is it secure to swap assets using this feature?

Yes. All swaps are handled entirely within your MC Markets account. Your assets never leave the platform, ensuring maximum security.


Why would I use the swap feature?

You might use it to adjust your portfolio in response to market conditions, simplify risk management, or align your holdings with your trading strategy, all quickly and easily.


Do I need multiple wallets or external platforms to swap assets?

No. The swap feature is fully integrated into your MC Markets account, so you can manage everything in one place without needing external wallets or services.


Are there any hidden fees for swapping assets?

MC Markets does not charge unnecessary fees for internal swaps, everything is streamlined for simplicity and cost-efficiency.


What should I do if I need assistance with using the swap feature?

If you need help, you can contact our support team via email at mcmarkets@mcgrp.com. Our team will be happy to assist you.

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